Hi Sharon,
I wanted to stay with Hollywood, because they are the only ones that do Day 5 PGS.
When I wrote to the business manager in the past, he followed up so I stayed there, but this time he just seemed to palm the problem off and not follow up. This just made me more upset.
I would call FSWA and speak to Steve Junk the scientific director about PGD, because I am fairly sure that they are doing it at my clinic, but I could be wrong. My clinic is getting good results (50% for fresh transfer, under 37yo)

At our clinic, it depends on who is on duty the day of your transfer. Each FS spends one day in the office, plus they try to schedule your EPU for the day your dr is in. Weekend transfers are done on a roster system. All of the doctors are really nice at the clinic anyway, besides one guy who talks WAY too much!