thread: Has anyone ever taken back glasses?

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  1. #1
    Registered User

    Jan 2005
    Down by the ocean
    6,110

    Has anyone ever taken back glasses?

    I got some new ones with an updated prescription about 2 months ago. The optometrist made them a tad stronger and said they will take a while to get used to but I still don't like them. They make me sleepy

    Has anyone taken back glasses that weren't right?

  2. #2
    Registered User

    Aug 2007
    Sydney
    1,691

    Sam, my mum had a pair that after a couple of months still weren't right and were making her nauseous. She took them back and the place she went to was very accommodating. I'm pretty sure they replaced the lenses for free.

    It's definitely worth going back for a friendly chat about the problem to see what options there are. Goodluck

  3. #3

    Jul 2009
    Australia
    5,102

    Yeah i agree that you should go back and speak to them, They cant expect you to have glasses that arent right.

    Your post just reminded me that i need to get my eyes re tested. Thanks

  4. #4
    Registered User

    Sep 2008
    South West Sydney, NSW
    2,454

    I took mine back - when I picked them up the optometrist assured me it would take some time to get used to... after about 4 weeks I was really getting annoyed with them and wasn't sure how long it should take to get used to - it had never been that long with any other changes to my glasses... luckily I did take them back as the wrong prescription had been put in!

    The optometrist's office were very accomodating and have always said if I have a problem to contact them

  5. #5
    Registered User

    Jan 2009
    5,235

    My mum took hers back once because she just didn't like how they looked on her - thing is when you need glasses to see yourself in a mirror, it is kinda hard to tell how you look trying on frames!
    They were happy to replace them, so since they are too strong for you, you should be able to change them too.

  6. #6
    Life Subscriber

    Jul 2006
    Brisbane
    6,683

    Years ago mum picked up new glasses and found they were awful. The optometrist had told her they were a bit stronger and she'd get used to them, but she never did. She wore them for 5 years, getting headaches and all, thinking that she just had to bear it. Then, after 5 years she saw a different optometrist who said that script was totally wrong for her and prescribed new ones that were much better! Don't wait 5 years hun, take them back!!

  7. #7
    Registered User

    Apr 2007
    Inner South East suburbs Melbourne
    1,213

    I got a new script a while ago and the optometrist actually said if I didn't get used to them in a couple of weeks, he'd change the lenses for me for free.

  8. #8
    Registered User

    Dec 2005
    6,706

    Yep. Got new glasses, then got terrible headaches. I took them back to a different place in the same company (closer to work rather than home this time) and they re-checked my eyes and found that the prescription I was given was totally wrong (bifocal lenses when I really only needed single vision ones!). There were no problems at all in getting them fixed up.

    Definitely go back - it's not worth screwing around with headaches and not feeling/seeing right. And I've also been reminded that I'm seriously overdue for an eye test!

    BW

  9. #9
    Registered User

    Jan 2005
    Down by the ocean
    6,110

    Will be taking them back now! Thanks for the confidence boost about it

  10. #10
    Moderator

    Dec 2006
    Smidgen-ville
    3,736

    My DH got prescription safety glasses made, and they just made him feel dizzy. He took them back and they checked them out and said that the focal point was incorrect. They remade the glasses and still he had trouble with them. He took them back again, and there were no problems. They suggested he have a full refund as they couldn't quite get it right for him. They were very willing to help and never made him feel bad.