The first time I did this it was so hard. I understand your problem with the hour calling window. Unless it's the weekend I'm working and a couple of times I've been a bit late in calling. The nurses have never given me a hard time about it though! You shouldn't be made to feel that you don't deserve treatment.

It sounds like the medication is really not agreeing with you. Feeling depressed and foggy isn't unheard of - you should have an information sheet with your meds that lists common side effects - I'm pretty sure these are included. You could speak to a pharmacist if you're having a hard time with the clinic, although the clinic staff should be aware of these things.

Have you got someone who could communicate with them on your behalf?

I'm sorry that you're having such a hard time