What would you do?

[~~Snoogans~~]

Oh, I must be bad....I wouldn't tell em

I ordered a cupcake stand thingy on ebay for my daughters 4th bday...2 months BEFORE her b'day and it still hadn't arrived 2 weeks before her bday, contacted the seller who basically said *too bad so sad* and refunded my money.

3 weeks AFTER her bday it finally turned up! Due to their rudeness I didn't bother letting them know it finally turned up!

Now you girls are making me feel a lil guilty!

[*Ash*]

I agree with Miss E too.

[Rouge]

I would definitely tell them. But then I don't like keeping anything that I haven't paid for under any circumstances. I think if you be up front about it you'll probably find they will offer for you to keep them. I would also let them know because it sounds like the package was lost, which is completely out of their control. So they could follow it up with their postal service. I don't think they did the wrong thing, I think it was just one of those things that was out of their control.

I think in situations like this we seem to have lost common courtesy, and people often jump the gun and get angry when things don't turn up instead of being polite first KWIM? I mean sure, if they be rude to you then you have every right, but I think they should always be given the benefit of the doubt. But then again I have had an online store before

[onthefly]

I would tell them and pay for them It' snot really the point if they're covered for it, I don't think.

[NaeNae]

I would definitely tell them. But then I don't like keeping anything that I haven't paid for under any circumstances. I think if you be up front about it you'll probably find they will offer for you to keep them. I would also let them know because it sounds like the package was lost, which is completely out of their control. So they could follow it up with their postal service. I don't think they did the wrong thing, I think it was just one of those things that was out of their control.

I think in situations like this we seem to have lost common courtesy, and people often jump the gun and get angry when things don't turn up instead of being polite first KWIM?

100% agreed with this post.

[Kazzo]

I have sent them an email. I think I always knew I would though.

Miss E. The Karma played a big part, but I just felt it was the right thing to do in telling them.

The people were really nice and quick to send a new pair when I told them the first pair had not arrived. They gave me no troubles at all.

Thanks for your answers and honest opinions

[MummyNaomi]

Same thing happened here - but with a Soccer Shirt from the UK which was a gift for my Uncle last Christmas (eg 2010), I was sent a replacement after waiting 8 weeks, then of course the replacement and the original arrived

I sent them an email offering to return it and pay for the extra postage - they replied saying to keep the extra shirt and thanked me for my honesty

An all round great experience, I actually bought two other shirts from them later as I was so impressed with their service

[*Ash*]

Good on you Kazzo. Let us know how they respond to your email.

You have made some great points Rouge. I agree.