Hi girls, thanks very much for your feedback, and best wishes.
I feel a lot better now knowing that all of you are happy with Concept. I haven't yet heard anything bad about the staff/service of Concept. I am with Dr Nichols. He gives me options whether to do impirical treatment (eg: clomid) or IVF. His preference is IVF.
Last Sunday I had my first appointment with Concept. The coordinator (forgotten her name) went through everything with me. A LOT of information to absorb DH and I were quite overwhelmed by the time the session finished.

During the meeting, we mentioned to the coordinator that we have a holiday plan in July going overseas for 2.5 weeks. We planned this holiday since last year, so things are pretty much organised. The coordinator suggested to start IVF after we come back from our holiday. Before the meeting, I was actually very keen to get IVF started ASAP this month. But after the coordinator laid out the timing for the procedure, it looks like by the time we do the ET etc, it will be end of June and close to July. DH is very concerned if the holiday would give any risks or have impacts on the IVF success. So I agreed to wait till August to start IVF. Hm...I'm just hoping that miracles happen between now till the time I start IVF. Who knows...I may be PG by luck in the next couple of months. I heard people get PG during holiday hehe...

Heard nice things about Dr Thompson and Dr Shellabear. Would you know by any chance which doctors that have regular roster in Concept? I'm not sure if my doctor does this. But I was told that your own gyn would perform the EPU and ET. But what about the other procedures such as ultrasound, etc?

Thanks again for any info you can share with me.
Best regards
pascalia