Thanks BG. It's so frustrating. I have been having issues with medicare lately. They read what is on their screen in front of them. It's right no matter what. My accounts have been rejected because they aren't covered. End of story.
So, I guess I will be on the phone to Monash on Monday to find out what to do. Seeing as I have a big invoice to lodge soon, I want to make sure I get back what I'm supposed to.
ETA. I decided to try my luck and see if I got someone a bit more helpful at medicare. Luckily I did. She told me that it might be to do with item numbers. If Monash havent put the right item numbers on the account then it will be rejected. Looking at the account, there are no item numbers just a description. So hopefully this is the problem and I can get it all sorted out next week.
Last edited by Megan; August 18th, 2007 at 11:59 AM.
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