I've had shingles over 10 times now and they are very painful and itchy I was misdiagnosed by a few drs the first time as well. Anti virals don't really make a difference anyway. Solugel can help relieve the pain a bit but not a lot. It's hard when it's on your face. I have gotten them on my left side of my neck and my left side of my chest and once around my eye. Is there any chance you could post a pic??