Huggies - RING THEM!!

[JordieC]

CALL HUGGIES NOW!!! 1800 028 334

Hi - I just rang Huggies - took 15 mins but I did it!! Anyway lady was very helpful and took all the details abotu leakage, and crystals coming out etc. and said it would all be going to the manufacturer. She said for other mums to DEF call in because it means that the more who do the better. I have to send in 4 samples (no postage charged) and they will check them. She said that within 10 working days we should receive a response .ie new nappies.

Now I don't know if I want nappies that don't work but hey at least they were helpful and the lady was very sincere in wanting the company to find the issues. So if we all call they make put them back to old design!

[Mum2SweetCs]

Hey Jordie,

Are you referring to the new huggies? I just put a complaint in. Every huggies from the new design has leaked!!

I am sooo unhappy!

I was very happy with huggies before they never leaked and ever since i got the new design, they leak and seem alot thinner!

Also, not sure if it is related but my baby seems to have the worse nappy rash ever!!!!! and when i take the nappy off, i see droplets of water on her still.

[JordieC]

Yes!! the new deisgn are CRAP!! That's why I rang! I sent of four samples and I expect to hear from them in 10 days. Glad you rang - I told all my friends to as well. We've all noticed leakage, crystals coming out and the more obvious colour of urine. Hope they change back!

[Mum2SweetCs]

I am sooo angry that I cant sleep!!!

I hope they get back to me soon. I emailed them before i saw these posts but will try to ring them tomorrow.

My baby has the worse nappy rash ever and now it makes sense that its cause of the new nappy change!!

I bought 2 more boxes as well which I am going to try to exchange tomorrow for the older design!

Too bad i cant change this box that i have just opened and used about 12!!!

Been searching around the house for the old design to change her in

Im soo upset now cause the stupid nappies made DD soo uncomfortable

GRRR!!!

[DiannaQ]

I'll be calling tomorrow - DS has NEVER suffered Nappy Rash until this lot of Huggies - I'm pretty P'd off tbh - not something that I want him to experience either - not when you pay top dollar for the "apparent" best

[Mum2SweetCs]

I really liked huggies prior to this batch.

They never leaked and i had them on her all night and she never developed a rash

I am soo peed that i even posted on their huggies forum!

DD is in soo much pain, her whole bottom is red and sore and she cries so much when i try to change her!!!

[jmmum]

You know the saying "if it ain't broke don't fix it". WHY WHY WHY did they change I have never had any probs with the old Huggies nappies. So not happy. Will be ringing tomorrow tooooo!!!!!!!!!!!

[Mum2SweetCs]

I just googled huggies new design and found this from a reply from the huggies team. HOW TYPICAL!

Some of you have mentioned that you feel the Huggies product itself has changed with the introduction of Winnie the Pooh on the nappy. We are really sorry if this has caused a problem for anyone and will obviously investigate any complaint that has been received by our consumer advisory department. We'd also like to reassure you that the new product featuring Winnie the Pooh is a change to the design graphics only. With this launch, there has been no change to the way we manufacture Huggies nappies in terms of overall size, shape or absorbency. As such, we are a little puzzled to hear what some of you are experiencing.

Our number one priority is to ensure that we continue to provide you with the highest quality product that you have come to expect from us. We take every complaint very seriously, which is why we ask that you contact our Consumer Advisory Centre with your feedback on 1800 028 334 (or via email at the Huggies Australia website). By providing us with the details of your concern, we can get to the bottom of any issues that arise.

Once again, thank you for your feedback.

Kind regards,
The Huggies Team.

[Muffy]

i noticed the same thing with the box of nappies i had, although i thought it was just me being silly so i didnt do anything

[Gigi]

it's quite interesting to read what is actually in disposable nappies, like, what are those blue crystals?

WHAT IS IN A DISPOSABLE?

Super Absorbent Gels
Most disposables contain a super absorbent gel, including sodium polyacrylate crystals, a chemical deemed unsafe and banned from use in tampons in 1985 because of its association with toxic shock syndrome, but approved by the American Food and Drug Administration for use in baby's disposables. As mothers we ought to be very much concerned by the distinct lack of research into the effects of extreme dryness on babies thin skin and genitalia,and fears of these super-absorbent chemicals entering the body through broken skin.

Chlorine Bleaching
Chlorine bleaching is much less prevalent than in earlier days of bleaching wood pulp for white paper product, but many disposables still contain extremely toxic dioxins created by this bleaching. There is much debate over whether there is actually a safe level of dioxins. (Costello A et al 1989 The Sanitary Protection Scandal. The Women's Environment Network)

Polypropylene
The 'cloth like cover' and 'stay dry liner' are usually made of polypropylene, a petrochemical, or petroleum derivative which is non-recyclable and toxic when incinerated. The 'breathable cover' is technically true, but the breathability is so minimal to be of negligible effect, typically less than 3% of total weight evaporated in a 24 hour period. The plastics used in disposable nappies use PCBs in their manufacture, and the waste from this manufacturing is poured out into our rivers and oceans. PCBs are fat soluble, and therefore pass quickly from water to living tissue, and accumulate in the food chain. In otters and minks, the accumulation of PCBs has caused disturbance of the neuro-endocrine system, affecting puberty, ovulation reproduction function, and foetal and neonatal survival.

Airborne Emissions
An independent study conducted by Anderson Laboratories in 1999 showed airborne emissions of some disposable nappies producing acute respiratory toxicity, including asthma like reactions, in laboratory mice. The researchers suggested further research into a possible link between disposable nappies and the increasing prevalence of childhood asthma. Chemical gases such as toluene, xylene, ethyl benzene, styrene and isopropyl benzene have been found to be in air emissions from disposable nappies.

Raised Scrotal Temperatures
Disposable nappies raise temperatures in the genital area, and for boys, elevated scrotal temperature has been suggested as slowing down the development of baby boy's testicles. Wolfgang Sippell, Professor of Pediatrics at the University of Kiel in Germany : ADC -- Sign In Page?This alarming information is based upon the fact that the cells supporting sperm production are laid down in the first two years of life and this development is dependent upon temperature. Testicles need to be cooler than the rest of the body so that is why they are external. Studies over the last twenty five years have shown sperm counts to have fallen as fast as 2 per cent per year. Other factors can play a part in these figures but evidence suggests that use of disposable nappies could be a contributing factor. There is no doubt that disposable nappies trap the heat-especially in the height of summer-and there is concern about the long term effect this could have on both sexes, apart from being most uncomfortable? http://natnap.port5.com/press_1.html

Disease Transmission through Faeces
A potentially serious problem associated with disposable nappies is the ease of disease transmission via faeces left on the nappy and then disposed of in regular household waste. More than 100 enteric viruses are excreted in human faeces, including hepatitis and polio (the live vaccine is used for immunization). Viruses can live for months creating risks to both sanitation workers and contamination of groundwater in landfills? ( Primomo J et al (1990) The high environmental cost of disposable diapers, Journal of Maternal and Child Nursing, 15 (5) 279-84)

How many parents do you know who actually scrape poo off a disposable into the loo? The safe thing to do, put toilet waste, down the toilet.

[Mum2SweetCs]

Rang huggies!

Early I know cause I couldnt sleep all night!

She said that since the release of these ones, they have improved them further but they dont come int eh boxes (nice to know now!!)

Ayway she was pretty nice. Sending in the samples.

[JordieC]

I just googled huggies new design and found this from a reply from the huggies team. HOW TYPICAL!

What they said about not being new design - well onthe box it says "NEW" so not sure what they mean by that. Who cares what they write - we all agree (and many of my friends) that they are def diff at the moment and I will not pay that much money for something that doesn't work.

I know they are cheap ($17 for box of 54) but I ave been using baby love for past 3 days and not one leak or problem - handy to know. they worked for us and soooo much cheaper than Huggies!

[Mum2SweetCs]

Im trialing the Aldi brands. Though I havent had leaks on the sides, i found leaks above the waist.

Huggies has an extra lining there to stop these leaks (the old ones anyway). Does baby love have this?

I am willing to try anything since i cant find the old huggies anymore.

[Billy Ocean]

Ladies, every single one of the new huggies I've used has leaked those crystals out. I've been on holidays but will be calling them on Monday. I'm FURIOUS!

[kristy J]

I just sent my complaint thru too via email.

i also added how much i spend on nappies each year and also how much i could spend in the future.

with 3 in nappies its almost $2000 a year.

[Billy Ocean]

I sent in my samples and they sent me out a box of 90 crawlers as replacement. I'm testing them. So far so good but we'll see. Until they arrived, I'd been using the Aldi ones - AWESOME!