We had our carseat checked for safety after we fitted it...

However...on the way back home, after hospital, I was sitting in the back seat with DS and I said to DH "this seat seems too upright...DS's head is bobbing everywhere"

It wasn't until we got home that we realised that although they checked the carseat, they didn't pick up that it was NOT reclined.

DH fixed it up with the flick of a lever!

So...maybe just check the instruction book...

It's not meant to be fully reclined though...ie. not flat.

Good luck!