TBH, you might need to act on behalf of your mum regarding vet bill compensation. She (as I imagine) is stricken with grief and might not think or care about that side of things, but will later on KWIM. She just wants her doggy back.
Definatly approach the groomers, as im sure like you are that they're upset/distraught too over the situation (at the end of the day, they took an unliving animal for care). No one needs punishing, just educating to avoid similar accidents. If anything, attending an animal saftey course might be the best course for them.
Hope everything goes smoothly, and your mum is ok in good time xx
Last edited by Sunny Love; January 7th, 2013 at 06:56 PM.
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