Thanks everyone for your feedback. I have booked it in and I'm sure the actual radiologist will be quite good about it (it's those receptionists who love to wield the tiny ounce of power they have that are the problem here) LOL. I agree, it is an expensive exercise, there is a zero chance of a video, and beggars can't be chosers because there are not enough of any medical services here in Canberra - it's just another regional area in that regards!