OK, why don't you try to buy yourself some time and tell him you want to get a copy of the policy before complaining because you need to know whether you're complaining about their interpretation of the policy or the policy itself.
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OK, why don't you try to buy yourself some time and tell him you want to get a copy of the policy before complaining because you need to know whether you're complaining about their interpretation of the policy or the policy itself.
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