I'm on Healthsmart Gold (old product) I got the same letter on Tuesday and then one yesterday saying they sent the first letter in error and I am covered! Hopefully its the same for you.
Give them a call on Monday & check it out, if you aren't I guess you need to kick up a stink - contact your local MP and copy the Health Minister maybe.
ETA: the first letter said "this is to remind you again that you are not covered" When I got it I thought - they hadn't told me and then reminded me once so how can they be reminding me again?
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