His work place sounds like it is being very poorly managed. Such a huge turnover is not a good thing to see.
No 1. rule "PROTECT THINE A$$"
- Get him to keep a diary, where he writes down everything (and that is everything) that he does so he has evidence of how much work he is doing that he can present when it comes to review time. He shouldn't rely on their memories which will always be short and understated. They'll also only remember bad things. Diaries that have whole days on a page are good as they are segmented into blocks of time, or use outlook.
- When he gets extra jobs like the event he needs to get management to confirm in writing (i.e. email) that this is a priority. Priority means it takes precedence over his other work, and that jobs that are less of a priority will need to have their end dates renegotiated. If everything is a priority and management wants to keep adding on top of rather than rearranging work, then the company needs to pull its finger out and hire more people. The email should say something like, "In accordance with request [date] this tasking has now become a priority over other taskings", or "These are the priority jobs, in order, on my schedule for the week starting [date]" something like that.
- He needs to confirm tasking at the beginning of the week, then at the end he could send them a SOFT report (Success, Opportunity, Failure, Threat) which lets management know just what is going on and provides visibility (both ways) - they can't say they don't know! Success - things that are completed, Opportunity - upcoming jobs, Failure - jobs that were not done and why, Threat - things that might not be done due to higher priority tasks taking longer than expected or unexpected factors that influence time frames.
- Keep copies of everything, emails, diary, soft reports etc.
- He needs to take control of his working hours. As in "I work from this time to this time except in certain instances where overtime is unavoidable". This can be tricky seeing he has already set a precedence but when something becomes expected it becomes unappreciated. But I understand people can have trouble saying "No".
- He needs to foster a relationship with a mentor or champion, preferably within the company, or if not, find one in the industry or in a company where he wants to go.
Hopefully these things will empower him.


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Keike, it sounds like you're in a horrible position. Is he looking for work elsewhere?
He's applied for a week off on May, but we've gotta get to May. So far his work don't realise he's taking stress leave, because he just gets a generic doctors note. I've told him over and over to tell them it's stress related, I think it would make a difference!

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