i think the girls are pretty spot on with their answers - but one thing i will say - Telstra CAN change your name on your bill over the phone - but it's only what is printed on your bill - not your actual account, it will still say your maiden name (well it does for mobiles anyway) - and if you go to upgrade, they'll ask for your marriage certificate so that your ID matches the system! (can you tell i've been through it?!?) you can take your marriage certificate to any telstra shop and they'll update it there for you...
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