Teni - so sorry to hear about your Nan passing

The best thing I found was talking to the person at the paper, having them send me different proofs with different quotes. (Just remember to cancel the proof you don't want)

To shorten it, maybe:

Nan, nothing can describe the pain we feel
right now. You'll think us silly, but all we can do is cry.
You were always there for us.
Thank you for being the best Nan ever,
and for all the cups of tea.
We love you forever. Tenielle, Scott, Ianto (dec.) and "Baby".
Also - do check the final quote is correct. I just received a bill for "repagination" 2 weeks later.

ETA: - just thought of a shorter version:

Nan, nothing can describe the pain we feel.
You'll think us silly, but all we can do is cry.
You were always there for us.
Thank you for being the best Nan ever,
and for all the cups of tea.
We love you forever. Tenielle, Scott, Ianto (dec.) and "Baby".