wooooooooo hooooooo Jodi - that is fantastic news babe!
Smiles - the conditions are a lot different now - there is security tracking of all calls if threats are made, and all threats are taken seriously. local staff don't necessarily answer your call - you could be speaking to someone on the other side of the country (and usually you are!). i worked for a Telco for three years - we had on-site bomb and death threats several time - abusive people coming into the cafe and accosting staff - and sweet bugger all was done. none of that happens with c'link call.
fwiw - i would be abused at least daily when working for the telco - people don't "need" one particular telco, they can change provider. they don't have that with c'link - so as long as you're firm and simply say "abusing me won't fix your issue" people will back down. i have been abused on a personal level less than a dozen times in over three years - big difference
BRISSGY'S GIRL ... oh that's such a relief to hear as it would have sickened me to hear of anyone experiencing even half of what my sister went through ... soooo glad 'things' have improved since her days working there
P.S - Good going Jodi ... all the absolute very best !!!!
My mum worked for Centrelink back in the day, and experienced the exact same thing as what your sister did. Death threats, bomb threats, security would have to walk her to the car etc. Thank goodness it's not like that anymore! And like BG has said, when you phone Centrelink, you don't usually get someone in your area, they could be the other side of the country.
I find out tomorrow if I have 'passed' the medical exam & eye test Although, I don't really know how you could fail those ???
Fingers & toes crossed for you tomorrow Jodie ... sounds like you are pretty much in already
By the way, would you believe my friend's name starts with a "J" too and she has two daughter's ... one DD first name is Emily & the other DD middle name is Jayne (spelt that way) ... and yeh, her best friends name is you guessed it Jodie
(My middle name is Jane too ... and a friend had a baby last week & her baby's middle name is Jane after her sister Jane)
jodie - i wear glasses and have a ****y wrist that requires support and surgery every so often and i passed - i seriously doubt you'd fail it!
i would, if you can, get an optometrist to do a base line eye exam just in case you have your eyes deteriorate at all - it's a good idea just to know where you're at. i get eye exams every year, and just timed mine for when i was starting so we can see any comparison in eye strength etc - so far it's stayed much the same - no more variation than has been normal all my life...
bg - I used to wear glasses, but I haven't needed them for 4 years now. I too get an eye examination every year, and so far so good. And I don't have any health issues, so I can't imagine anything will come up.
I'm trying not to get too excited until I get a 'formal offer' lol. But it's soooo hard not to get excited! They initially had 20 positions, but that was changed late last week and they have decreased the numbers of jobs they have available.
smiles4u - what are the odds of that! That's pretty cool.
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Although, I don't really know how you could fail those ???
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