Good luck laylamum, hope you get offered a position! Sorry to hear you had to quit your current job. Centrelink are a good employer, they definitely try to be supportive of staff with family commitments. I've worked for them for 6 years, but in a support role and not at the counter or in the call centres, but what the other ladies said is pretty much how I've experienced it. Every office is different of course and like all big organisations you will come across people you won't work well with, but from what I've heard it's still a better organisation to work for than the big banks.

All the best