Rebecca - the technique that I use is based on Trish's. Another friend was taught this in sleep school and worked very well for her. What we do is when bubs is really unsettled and does that inconsolable crying (practically screaming), we swaddle him very tightly, put him in his basinette either on his back or his side, with one hand hold the dummy in his mouth and the other hand pat his back or tummy (rythmic like a heart beat). We have found that he will continue crying but after a little while, sometimes 5 mins or more or less, the crying lessens and within a few more minutes he is asleep. I also use this to put him down even when he isn't crying, and generally alert - does take longer tho. A hint is to look at the clock when you do this - what can seem like forever is only really a few minutes and it helps me keep it in perspective. Another tip I was given is to not look at bubs in the eye when you are doing this as it will stimulate him . Trish may want to clarify exactly what she does.