Thankyou thankyou thankyou Ladies!! I have just gotten the full details of the rental agent from the Rates Dept of my local council - he even wished me good luck lol Now I just need to put together an accurate detail of events etc (we have noted dates and times) and get in touch with the agents. They are nowhere near a local agent either, suburbs away so I would have never looked that far as possible contacts.
On one hand I'm dreading possible repercussions as they are likely to know it's us, but we need to get this sorted grrrr And we will be calling the police when needed from now on too.
Thanks again
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