ok, as clarification - any child care centre on the OLD system has up to THREE MONTHS not four weeks to provide their usage statements, which then have to be processed onto the system. if you were at a centre who, pre 281008, were on the old system (which it sounds like you might have been) they had til Dec 31 to supply their statements, so may still be processed now

as Kylie mentioned earlier, starting around the middle of this month, if you haven't been paid already for Sept Quarter, you'll be paid on the info FAO has, and as soon as anything else is provided, you will be "topped up"

i lasted three whole hours today before MS took over again, so managed to find you some info!

HTH