speak to the director about it, and do your best to remain calm This can be hard, I know from experience.

Ask them what procedures they have in place to manage this sort of behaviour, and where you can see a copy of the procedures that the centre uses.

the carers should be keeping an extra eye out especially if it is a repititve behaviour for that child, whch it sounds like it is. Do you know whether it was the same staff member though, it could be that it was not properly written up the first time (was it entered in the accident book, or not becuase you were present?)

I know, because we had a problem at creche where DS was biting children, and the staff were really good in helping us address it. He has stopped (another child bit him - no biting out of DS since) They told me that they watched him and could tell when it was going to happen (his was out of frustration and also sorted itself out as his vocab grew) and could step in to prevent it.

Sorry I know its long-winded but my point is it sounds like a repetitve behaviour for this child, and especially when its happening at the same time, in the same situation they shuld be alert to it and be wtaching out to stop it happening.

I know it can get hard, especially at the start and end of the day when there may be different staff in the room to normal but the comunication within the centre should still be there.