What do I do??? (possible tmi)

[squidipa]

regardless to it being a busy time all careers priority's are to the children first and if there needs cant be met they need to hire more staff in those times. This is a situation that shouldnt have happened! My husband works in daycare and he would be disgusted at this. What if your son had choked with out supervision GRRRR! We pay good money they should be being watched. some one must be in room always supervising kids.

[Rebecca77]

OMG!! If this happened to C where she is now I would be putting in a complaint! I would talk to the group leader first and raise your concerns with her. If she is unable to assist, and more than likely she wont be able to, have another talk face to face with the director of the centre. If you are not happy with the response, and get the "too busy and went unnoticed" response again I would tell her that you are VERY unhappy with that answer and feel that you will have to take your complaint further.
I would then write a complaint letter, to the director with a CC to the head office of the centre (or vice versa). If it is a council run centre (mine is) make sure the executive officer at the council gets it as well.
Lastly...try to find another centre. The one thing that sold me on my centre (besides the fact that it is the only one out here) was that when I went to have a look at the centre before I enrolled her, the carers didnt even notice me...just wanted to talk to C and show her around and the director spoke to me. I went back later without C and spoke to the G/L then. Was nice that they were interested in the child.

[foreva*your*mummy]

I would DEFINATLY find another day care. Please follow you gut instinct!!.
I had somthing happen to my DS who was 3 ( so much older). I went to the day care ( where he had never had a problem before, he had been going for about 6 months) to pick him up one day and one of the girls told me he had been WINGING!! all day. I thought that was a strange thing to say but carried on, when i got to him he was sobbing and obviously verry upset. I had never seen him like that before at DC. The director then told me that he'd had and accident and wet his pants.( he was potty training). So in the car on the way home he was still crying and he told me that one of the teachers smacked him!! i was fuming. went back down there without the boys and talked to the girls. no one owned up and I never have taken him back. To this day its been 6 months since he last went, you cannot talk to him about going to daycare or kindy or anything. he just breaks down and cries!. Its so sad.
Sorry for ranting, I just want you to know that its not acceptable and I am so glad that I followed my instinct and never took him back, somthing obviously happened to him there.

[CathieW]

Hi
I own a child care centre and if one of my staff members left a baby in a bouncer in vomit they would not be working at my centre any more. Just letting you know it's not acceptable.

[MistyFying]

I too would be looking for other options.... certainly following up on your complaint to see that it is addressed.

[krysalyss]

No way. Totally unacceptable. Don't let them guilt you into feeling like you are being unreasonable because that is plain neglect. **** is all I can say. Put a complaint in writing and get him outta there.

[Je$$_84]

**** is right... This is so not acceptable... Especially at that young age... My DS had reflux and almost chocked on his vomit several times... Being busy is like mentioned NOT acceptable.

My son's school had a girl walk out and when i picked my son up she had pooped his nappy and it was all dry (sorry TMI) as a result he had bad nappy rash... I went off at the director... OK the girl walked out and left them fort staff but so what... i pay good money for him to be looked after properly, you expect the same quality care you would give him at home... In my case i did give them another go... but in ur case there was no staff walking out...I'm sure there is someone you can complain to about there standards of care appart from the director (like an outside organisation)

If something were to have happened to him (heaven forbid) whos fault would it have been... Most schools claim no responsibility for accidents.. And i cant believe she said "oh between 3.30pm and 5pm we are swamped so thats why Aiden has gone unnoticed'...

UNNOTICED.... I'm in shock... Look in the thesaurus about the meaning of Unnoticed -abandoned, unobserved, overlooked, disregarded... This is definatly negligent The women who was supposedly careing for him wasnt doing her job

This is negligent on there behalf and if they cant manage they should hire more staff.... simple.. No excuse is good enough for putting a child in that situation... I'd get him out of there. If the spew was dried it would have been there a while...

[krysalyss]

Not sure where you live but in case you live Northside of Brisbane I can recommend an awesome centre that you could try. Otherwise try posting on BB for some recommendations near you.

[Floweryfields]

Hi
I own a child care centre and if one of my staff members left a baby in a bouncer in vomit they would not be working at my centre any more. Just letting you know it's not acceptable.

I direct a centre and totally agree with the above. The too busy doesn't cut it if there was one person with 3 children, why was she too busy to clean him up? Clearly they need to do something about their staffing if they are too busy to attend to basic needs. I admit, you may occasionally miss the sudden 'little vomit', you know , a bit of a perk, but dried and all over him - that's just wrong!

[Reborn]

I worked in a childcare for a while and I can tell you right now that is not right. I've seen so many horrible things happen at childcare centres. I'm worried about putting ds in there. I'm not against them, I just dont trust them to be as careful with my baby as I am. Leaving vomit on a baby is not on. Even if she had 5 babies she still could have managed to clean him up. I'd throw a fit and take him out of there asap.

krissy2: That happened to one of the children at the childcare before I started. The director didnt do anything about it. Now the little boy is scared of the bathroom, even at home. And when he's at the centre he wont let go of his teddy or talk to the other kids. The woman who obviously acted inappropriatly is still working there. The authorities have been told but nothing has happened.

Kartier: Not all carers have first aid certs. They are meant to but some dont if they on the books as casual staff. What happened to your little girl is just incredible. How could they not have seen how bad it was?! I think you have grounds to sue on the basis of neglect. There was a little girl at a center I worked at who climbed onto the jungle gym and jumped off and broke her arm. We could tell staright away that it wasnt good, even though all we could see was a bruise. She wasnt crying (she was in shock) but that still doesnt mean we were going to let her go back and play. ANY CARER WHO SEES AN INJURY THAT IS OBVIOUSLY BRUISING OF ANY KIND IS NOT ALLOWED TO LET THEM BACK IN THE PLAY AREA. THEY ARE TO TAKE THE CHILD INSIDE AND APPLY A COLD COMPRESS. Even if it's just a little bruise we still had to call the parents to let them know. Most of the time its nothing serious but your better being safe than sorry.

The treatment of your daughter was unprofessional. They were completely in the wrong and shouldnt be able to keep their liscence. Believe me, your not alone. If you ever do let her go to a daycare again, make sure you stay all day with her for about a week just to help her feel safe. Some centers let parents cook or supervise outside or help paint. Just to keep them involved. Good luck

[squidipa]

oh my goodness i am in tears and absolute shock my gosh i would sue them thats very irresponsible and so not on MY GOODNESS!!!!!!! name and shame i recon thats horrible... i do hope your daughter is o.k now thats just so darn wrong!!!!

[squidipa]

hubbie is astounded and very disgusted at this he works in daycare and cant stop saying absolutely disgusting. "they need to be shut down" he is shocked that they didnt monitor her!!!!

how traumatic this must have been for you your dd and family!!

[Cassius2]

i would take legal action out against the centre.

i really really hope your little girl is ok, this must of been so very scary for all of you.

xx

[Kartier]

Hi, Thanks to all that just replyed to me.
I would have thought that all daycare workers need a first aid cert, dealing with babies. My DD was 23 months old when this happened, just shy of her 2nd bday which was spent in hosptial. The neurologisy and doctors were shocked when I brought her in in her condition. They asked me to call the daycare so they could find out what happened to be able to treat her as I couldnt tell them if she fell or was hit. I asked them how it happened they didnt know and couldnt tell me. The ER doctors said that it was obvious that she had fractured her face, whole face but it was later shown that it was not just that but behind her right ear. The doctors also rang the daycare and could get a straight answer out of them.
squidipa - Thanks, she is doing well now, now around 7 weeks since the accident and she is back to her normal self but is still attending the neurologst and ENT specialists. Not sure when it will stop as she has on going issues as a result. My anger is that they didnt call the ambulance at all and that I arrived after 40 min to something that I was not really aware of. I wonder if she was taken to ER earlier would she have been much better off?
The DOCs is actually taken over the case so we are just waiting to hear what to do. But it has been so hard watching her go through this as she was woken up every hour on the hour whist in hosptial to make sure she was not going to slip into a coma. I dont think I slept at all. I am not sure if anyone else has been through this with their daycare but I just needed to see what to do and how to handle it I guess. We have been through it for 7 weeks and come out the other side with a smile, but we are both trying to understand what to do now and I guess talk about it to get some advice on moving forward.
Thanks again

[Kartier]

Hi,
It was horrid to watch her go though that but I am more mad that we have not had any contact with the center since this accident, no sorry, no how is she - no contact at all. I am guessing they know they are in big trouble. But honestly DD is back to herself but it was Docs that asked us to take photos of her during her recovery and we did and we cannot look at them again as it makes us cry. She is 7 weeks recovered and just the most beautiful girl to us. She has been through so much and still makes us smile. We are looking at our options as well as Docs are doing their own investigations and legal submissions so I am not sure where we stand with what they are doing vs what we will be doing. I guess its hard for us as we dont like to tell many people about what happened to her as they all have kids in daycare and we dont wish to upset them but those that are close to us know. Hense we feel quite alone as we cannot talk to anyone that has been through this and know how we can come out stronger in the end. DH and myself are strong but not sure where to go next with DD.
K

[Kartier]

Hi,
Thanks to all for your wishes and thoughts. DH and myself are going to talk to a counsellor next week together to process this accident. DD is not out of the woods yet and will be monitored for a while due to the accident being a head injury. She is still unbalanced on her feet and has problems sleeping due to her nose. She misses her friends at the daycare but its strange that not one of her friends parents have bothered to call. We think they have been told not to call by the center, which bothers me alot. Mind you if this happend to one of DD friends I would be calling and supporting that parent through it. We have been left out in the cold by these parents whom I feel are afraid to be those friends/parents in fear that they will lose their place in the daycare. DH is more upset about the lack of support and friendship from those parents and friends of DD daycare mates than I am but its sad as we all went to the parks, bbqs and birthday parties together then nothing.

ausgirl - Thanks for your reply - you are so correct the issue that we have managed to find out is that no one saw the accident and due to that they didnt think anything was wrong with her. Supervision was minimal and therefore she either fell or hit with a force. But my DH and myself just cant understand how such a injury could happen in a daycare? We have looked at photos of her injuries and photos of the playground that she was playing in at the time and it dosnt add up at all. I cant express to you what I was presented with, I was so upset and mad that I took photos of her on my phone before placing her in the car to rush to the hosptial. From there we were asked and told by the hostpial and Docs to continue to take photos of her which we did.
I know this sounds silly but DH and myself were just talking about how lonely this whole experience has been for us.
Can anyone point me in the right direction for a support group or something simular in Sydney that DH and I may attend or talk to about head injuries in babies.
Thanks again this has been the most support we have had in 7 weeks, what a great group of ladies, mums you are

[Kartier]

Elyse84

[Kartier]

Hi, Thanks Elyse84 for your thoughts. We did ring and asked the daycare several times to find out what happend to her on that day/night . We even called from the hosptial as they needed to treat DD for her injuries. They kept asking me if she passed out ect in the end I rang the daycare center and relayed questions. I didnt stay when I collected her to ask questions as I saw her injuries and rushed her to the ER. The specalists that were treating her called the centre twice, once was the head ER Doctor asking specific questions, he came back into the room and said he got no answer. The second doctor took my phone and rang again this time she got another carer that said a differnt story. The doctors were so angry as they said the injuries were equalivant of a car accident and didnt understand how no one saw or could tell them what happened to her. After a few weeks I did talk to the director about it and said that to her that no one can tell me what happened to DD and how she sustained her injuries. She then emailed me and told me possible causes of her injuries, ie she fell off the fort, someone pushed her. This made me mad as again it was "we didnt see it". She did admit that no one saw it just noticed DD heading towards them acting funny. I aslo asked her why an ambulance was not called at all she told me that they all misjudged her injury.
In the end I know that they have changed their policy on head injuries and what to do. But in the end it was DH and myself having to deal with their mistake with DD being in hosptial and constant care and the after math of it all.
DD is great now but still not out of the woods yet
K