I'm am sure I have read this somewhere but I can't find it!!
My purple itti bitti has gone all crunchy and crinkly, what does this mean? It hasn't leaked yet.
I'm sure I read a thread about it somewhere where ppl had the same thing happen and always with the purple one too, weird! This is the only one that's doing it. What's wrong with it? Should I send it back?
I posted a while back about my purple itti bitti... I had only had it for about a week, did a couple of pre washes and Bella wore it a few times and then I noticed it bunched up and wouldn't smooth out and also made a crunchy noise.. I contacted them, they didn't get back to me, contacted them again and finally heard from them and they asked to see a photo of the nappy next to another one I had ???? I didn't bother in the end cause she had already grown out of that size.
I'd give them a call (rather than emailing them) to let them know. At least you should get immediate follow up service rather than having to chase them by emails.
I sent them 5 ittis back in January to be replaced, and I still haven't heard anything, so I've given up now. But I'll never EVER buy any others.
I only bought them at the baby expo, so not long ago! And I remember them telling me I could return them without a receipt if there was ever any problem (coz I was asking for a receipt)!! I think I'll ask for a different colour though.
I have a green one that did the same thing! it was a sceond though, so i havent bothered returning it, still works ok, just have to stretch it out a bit!
I would give them a call, a friend had one that went like that, and she actually came to the local Baby Expo with me and they just replaced it there and then, no questions asked, and said that there was a problem with a batch delaminating.
I haven't had it happen to any of mine, but do keep a listen out incase it does.
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Purple itti bitti problem?
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