I posted a while back about my purple itti bitti... I had only had it for about a week, did a couple of pre washes and Bella wore it a few times and then I noticed it bunched up and wouldn't smooth out and also made a crunchy noise.. I contacted them, they didn't get back to me, contacted them again and finally heard from them and they asked to see a photo of the nappy next to another one I had ???? I didn't bother in the end cause she had already grown out of that size.