JS mum, I am so sorry to hear that your little one has reflux, unfortunately I have heard too many times that doctors dont listen, or put it down to something like overfeeding (when the child won't even feed) I mean there is so much out there on reflux now and for them to still have these views is not good enough, I am so sorry that they have confused you so much.

I do have some suggestions,
Feed upright as much as you can
If he starts to get hysterical, take him to a quiet dark room, a refluxer gets overstimulated really quickly and once they start it is hard to stop them.
If you are still breastfeeding, try and eliminate soy and dairy out of your diet and see if that helps
If you are formula feeding a hypoallergenic or hydrolysed formula is best for refluxers, soy milk is no good, neither is lactose free or AR formulas, as they are generally cows based.
Keep him as upright as possible
Keep upright after a feed
Raise the cot put books under the mattress or under the legs of the cot/bassinette
Introduce a dummy

WIth the medicine, I really hope it works for you guys, I just do have some concerns though, and this is from just being through this a lot with both my son and other parents and that is that compounds do not last as long as they say they will.

In a lab setting it is fine but in terms of how the kids do on it, you will find that somewhere between the 7-14 day mark the symptoms may start to come back. This is because with time the med becomes unstable. If you notice this, you may want to get the meds made every two weeks instead of 20 days. Zoton actually is known for going off a lot quicker than losec (Losec and zoton are different meds)

I have seen it many, many times the pharmacy tells you it is good for 4 weeks or so and what happens is that when you get a refill it works really well and then as time goes on, the symptoms come back and back and then you get it refilled again and it works well again.

I was told we were allowed to use links again, but if not can a mod delete these for me.
Here are treatments, I wrote these articles (Zoton is Prevacid here)
http://infantrefluxdisease.com/treat...x-and-gerd.php
http://infantrefluxdisease.com/preva...nsoprazole.php
http://infantrefluxdisease.com/help-infant-reflux.php

There are so many degrees of reflux, it is important to understand it in case other side effects may occur (like failing to eat or drink, or putting on weight, infections) and knowing that this is part of the reflux.

If you have any more questions please ask