I don't like the text either. The thing is, I had the 19th clearly in writing as the inspection date. My issue is that it's been brought forward (at a really crap time for us) and they gave less than 24hrs for us to respond.

If it was just a standard reminder message confirming the original date, no problem. I'm open to shuffling appointments around to suit them- but they need to provide adequate notice (7 days) in writing by post.

When she didn't receive our verbal approval for the new date- she should not have entered. That's how I see it.

I feel a bit like our peaceful enjoyment and privacy has been breached. Total disregard for legislation and for our rights. :/ now I don't feel comfortable or happy and I don't want to move AGAIN in 6mths because of another crazy agent! Omg!

So this turned into quite the rant. Ugh.