Lisa - I see your point. However, they didn't offer any explanation other than they had written the wrong address on the package. If they had had circumstances like you, then I would not have left bad feedback. I'm pretty easygoing and understanding, but it was the lack of communication plus the fact that they wrote the wrong po box on the parcel that crapped me off.
Dont get me wrong, I think you were totally justififed, I was just giving another view point to show that not all ebay sellers are naughty! They should have contacted you in between as there was plenty of time to do so. Oh well, just steer clear of that seller next time!
Yes perfectly justified. However, I only send and receive messages now through My Ebay because emails do go astray when just doing send and receive through outlook etc. I have just pressed reply through outlook to an ebay member and they have never received the emails but when you go through eBay they always get there on both sides (seller and buyer). I know some big eBay shops only use the eBay inbox because of SPAM and Fraudelent emails etc that flood into there email accounts.
But they did write the wrong address to start with so you had no control over that.
Don't feel bad about the neutral feedback. I think I probably would of left neutral as well.
Thanks guys. I didn't know that if you send email through outlook (like the email that you get from ebay saying you won the item and has a contact seller button there) that it only gets delivered to their inbox, not their ebay account.
I think you were prefectly reasonable. I really think that there is feedback on Ebay for a reason and if everyone just gives positive all the time even when there isn't a positive experience then it is a worthless process.
I wouldn't have been nearly so nice - specially seeings as it was fluffymail!
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