My mother never knew her grandmother. Her grandmother disappeared when my nanna was only 9 years of age and they've never found any trace of her. I know still to this day it saddens my mum, her brother & sisters and also my nanna. My mum & my nanna go all out and do their very best to be there for everyone in the family as they don't want anyone to go through what they've been through.

Very different situation to yours though. That must be so hard for you.