Great post Bliss I am doing this too with my mother in a way... just trying really hard not to take things personally... it's not about me, it's about her. I've tried the no-contact thing, didn't work. Still, you do need to set boundaries. Tell them calmly that you will talk as long as they are not abusive. As soon as the name-calling starts just say: "I'll speak to you when you are not upset". In the Relationships section of BB there is a sticky thread called "10 Rules of Fighting Fairly" this is a good set of boundaries to ask people to stick to.

it's not easy... but no-contact isn't easy either. Be true to yourself and know that there anger is NOT about you... it's about them. Good luck darl