Am a genius. They have agreed to a 40% refund which is around $10K.

DId it without spending anything on legal fees though I just quickly got some legal advice and lawyer said, "wow, that's massive, that's a great result, you should be very happy with that."

All this despite them sending me threatening legal letters that scared me for about five minutes.

As my friends said, "they don't know who they're dealing with."

And thanks for Consumer Affairs tip Lulu, they couldn't act for us in this case but the information they provided me with gave me more ammunition against the company with which to threaten them with Today Tonight.