Yeah, I had a look at those just now, I just didn't consider there'd be any extra charges so I didn't think to look it up when I applied.
You'd have got yours through your IM before they changed the systems, whereas I had Amelia before the change and now asking after.
The biggest annoyance for me aside from the not knowing is that there's apparently 111 pages. In comparison, Ianto's file was about 5 pages... Even if I'd known to expect this bill I wouldn't have expected to pay more than a dollar or two for the lot. Instead it's $22.20 just for that. Then there's the $20 search fee, $25.10 application fee (which is the one I've paid and I thought was the only fee), $5 postage... At least the postage I can avoid, I'll just tell them I want to come in and pick it up instead. Woohoo, $5 saved
The fees were still charged back then, my IM just did something and the charges were waived. unless, it was because i had been through the consumer advocate/ complaint process.
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