Peta - Hang in there sweet it may not be all that bad. Our clinic charges fees upfront and yes it shocked me but we do get alot back from medicare do call me if you need to. Also my FS has his office separate to the Clinic and that is not a bad thing and there are a team of nurses always on hand. Do call if you need someone to talk too. Sometimes it is just the change that is the shock. What did they have to say about process and next steps for you?