Anyone bought a name puzzle and wooden box from Mooo?

[HotI]

I am also finding their customer service not so good. E-mails are ignored and i had to ring multiple times before i finally got to speak to someone who said he couldn't help me.

so, annoying cos i had really been looking forward to buying one of these.- they are not cheap either.

[*Beema*]

We have the same problem with ours but none of ours go in the box in place, but it doesn't really bother me, it just means that everytime we pull it out DD1 has to put it together.

Was thinking about getting one for DD2, but her name is a lot longer so more exy..... but I would like matching ones