thread: For those of you who have bought a pram from the USA....

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  1. #1
    Registered User

    Nov 2008
    Perth
    3,686

    I am SURE mine has a warning about hanging bags from the handle bar Its in my boot and I'd check but its too cold to go outside in my jarmies

    Do you know if you can use those new capsules so the head goes closest to you so you can use the toddler seat as well??
    LOL! Go out in the cold for me right now!!

    I put the capsule on my Elite the other day and it only goes the one way which is facing you and you can't fit the toddler seat on at the same time as the adapters for the capsule sit below the holes for the toddler seat. There is no room at all for a toddler....unless they were happy to lay flat in the main seat

  2. #2
    Registered User
    Add NaeNae on Facebook

    Sep 2007
    South Gippsland
    3,753

    Thats really handy to know thanks heap hun. Looks like a neck roll and sheepskin it is ... luckily I don't need to purchase either of those

  3. #3
    Registered User

    Nov 2008
    Perth
    3,686

    No probs at all!

    Just looked at My Strollers and yep, they're certainly cheaper! It won't let me calculate shipping costs at the checkout though, claims it can't ship to the address (postcode) provided. Did you contact them direct?

  4. #4
    Registered User
    Add NaeNae on Facebook

    Sep 2007
    South Gippsland
    3,753

    I cannot remember hun sorry, I know there is a section for International perchases in the FAQ or similar maybe have a read?? Might be worth getting up early one morning and doing the "Live Chat" rather than emails as emails seemed to take forever to get responses whereas the live chat is just that :-)

    might pop over and have a looksee BRB ..........

  5. #5
    Registered User
    Add NaeNae on Facebook

    Sep 2007
    South Gippsland
    3,753

    I just had a look at my account information and my postcode is put in as -3988 rather than just 3988, so addy appears like this:

    NaeNae S

    1234 My street name
    Suburb state
    -3988
    Australia

    I do recall having some issues but I cannot remember what I did

  6. #6
    Registered User

    Mar 2011
    Melbourne
    948

    stupid question but........... buying from ebay are you sure they wont cover the warranty???? plus on my baby jogger manual (i bought mine locally) it says to only call them not my baby store!
    maybe look into again and just double check you might be totally covered over here with faults xoxo

  7. #7
    Registered User
    Add NaeNae on Facebook

    Sep 2007
    South Gippsland
    3,753

    MOT - The prams through ebay that Taurs is talking about come from America. Despite the fact that there is a Baby Jogger HQ in AUstralia they WILL NOT cover the prams brought from the USA even though its the same company. I have rung them directly and spoken to B.J Australia about it.

    So if the Seller on EBay imports them from the States and is not affiliated with the Aust. HQ then its an American warranty and she will have to register her warranty details on the American form which you cannot do therefore NO warranty.

    If we had problems with our pram in that first 12 months I COULD ship it back to the States but we didn't.

  8. #8
    Registered User

    Nov 2008
    Perth
    3,686

    MOT - Yeah, what Nae said. The prams I'm looking at on eBay are all from the US. You can't get an Australian model of the amethyst yet, they won't be available until Dec. So as far as warranty goes, the prams I'm looking at are covered in the States but not in Australia. Baby Jogger are VERY strict about this.

    I currently have the City Elite (same as Nae) and haven't had one issue with it so I'm very confident we wouldn't have any issues with the Select either. There is a great pram 'fix it man' (LOL!) in Perth who apparently gets all the prams damaged by the airlines so I at least have one really good contact locally if the pram did need repairs. I figure for the $400+ saving, that could get me a fair bit of fixing done

    Hey, look at that, I think I've just convinced myself...finally!!