Depends on if this will make you feel better, but I would personally write a letter to the Dr/clinic or Head Dr in that clinic and complain. Because no matter whether you were "trying to get around the system" or it was just an innocent mistake (let's face it you're pregnant, that should say it all in the Brain department!!) she has no right to put her frustrations or negative opinions onto you down the phone.
It's VERY unprofessional to say the least. She should have just called to explain why you need to physically be there to collect your referrals etc politely and that would have been the end of it.
I know that my Dr only works part time and so I just make an appointment on my day off to see her. I've tried calling her in the past and waited by the phone all day for her to call me back, but as she has a little boy of her own and a really busy schedule, sometimes she just can't return the calls she gets. I was upset at the time, but she is lovely and I try and understand her situation isn't much different from mine, being a working Mum. So now I just book in.
I would write the letter and then try and find another Dr. Let us know what area you need and maybe someone on this site can recommend a good one. I live in Carrum Downs and I'm trying to find a bulk bill place down there, but for now I have a good Dr that I pay to see. My Mum works in a great centre in Vermont South, so that could be somewhere for you to try, just don't know where you live.
I am in Murrumbeena, so some of the ones mentioned earlier might suit... I will got onto the yellow Pages and maybe chuck some names out there to see if anyone can help with a recommendation.
You poor thing.
she has no right to put her frustrations or negative opinions onto you down the phone.
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