Thanks, It was Sydney Ultra Sound for Women at Liverpool where I have had my last 2 scans at 12 weeks and 19 weeks and I was not that impressed by either of them. They are very clinical, but I guess that is what they do best and I understand how important that is. But now I want the comfort and friendly approach. I think that I might try and google as you said and see what other places are out there.
Thanks for replying I really appreciate your feedback. Just don't want to be disappointed again.