I worked for Centrelink (orDSSas it was back then) for 8 years straight out of school. I worked at a CSC in the North of Adelaide and was pretty full on - abusive etc from customers. I was promoted to Head office and worked off the counters for the last couple of years but actually had a nervous breakdown, in became alot more stressfull when it became Centrelink so I quit, travelled the world and sold shoes and ended up working for Freedom!
But having said that, the money is good and flex time so I'm considering applying for the alumni program. I'm a bit older and wiser now.
I applied for a call centre job with centrelink and had the phone interview today
I think it went well. I had 3 interview questions to answer. All of which I was able to answer quite well and quickly.
If I get through to the assessment stage, I should hear back from them before the 22nd.
Wish me luck!
They are advertising here for call centre jobs, applications close tomorrow at 5pm... I don't know if I should apply, I seem to hear more bad than good.... can anyone enlighten?
Very excited to say I have a 'preliminary offer of employment' from Centrelink at the call centre All I have to do is pass the medical and eye test, and I will hopefully have the job. I'll know by Friday
JESS ... your story rings familiar to me as my younger sister worked at CES & later Centrelink years ago ... the verbal abusive from the public over the phone was on a daily basis well that was one thing but the death threats were another ... my sister was terrified to go to her car after work (she once had one man threaten he would wait for her after work & blow her head off with a shotgun), even though he didn't know her by appearance but he knew her first name which was an unusual name & he said it wouldn't take much to find out 'who she is' ... Yes, the money was great BUT the long term emotional effects just weren't worth it ... It change my sister & she has never been the same
Ella's Mum ... I just hope things have changed since then working at CL ... I'm so SORRY for the story but i just had to warn you incase things may not have changed much since then ?? ... For your sake i truely hope it has changed as it sounds like the money is great & possibly a secure job & career prospects are obviously there
I wish you all the absolute best !!!!!!
Last edited by smiles4u; January 27th, 2009 at 01:20 PM.
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All I have to do is pass the medical and eye test, and I will hopefully have the job. I'll know by Friday 
I'm so SORRY for the story but i just had to warn you incase things may not have changed much since then ?? ... For your sake i truely hope it has changed as it sounds like the money is great & possibly a secure job & career prospects are obviously there 
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