the selection criteria should be much the same, so the application you oringinally used should be pretty ok. i would definitely add your current role, and speak to your supervisor about being called on your behalf - you might be lucky and find that they are doing part of the application process
you've been there a few months now if memory serves. make mention of your stats - how, as you've become familiar, they improved. you've had positive coaching experiences, adapted to the environment well embraced the challenges you've been handed. you're proficient in the use of SUW, and any other programs you've been asked to use. you complete your calls in an efficient and timely manner. if you've had positive feedback through national feedback tool, mention it. reduction in contact to TSO's as time has gone on etc. as a temp, if you've had limited queue experience (FCSO, eans, estimates etc) make mention of that, but also mention that you've picked up other information from those around you and are keen to expand that knowledge base to make you more eficient in being able to take customer enquiries from start to finish etc
pm if you need any advice hun and good luck! i'm sure you'll be fine...
And don't swagger in all ****y like all the other temps I've seen, treat the whole process like its your first time...
Like I said, you'll be just fine and advance congrats on scoring a perm position xoxoxoxo
lulu - our trainer gave us that little tip just the other day, treat it like any other application process.
My trainer & TL have a lot of input into who gets a perm job, and my trainer keeps insisting I should go for it. I'm hoping that's a good sign
I am a little peeved I only got a temp job to begin with, but these jobs will be trained in DSC/RET or EMS, and the job I went for in Feb was IND, so I'm sorta glad on that one
I'll be using all of your tips and will send it through tonight. THANK YOU!!!!
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