I'm not quite sure Nic but I'm not a big fan of her either so I don't blame him She's just loud and quite abrupt- dh and I are really laid back so he's not used to all the noise and commotion. And she doesn't seem to understand the concept of putting the baby to sleep so he won't sleep all day. Normally when I pick him up from her he is sobbing in great big gulps breaks my heart.