Renee, that's a great letter. Sometimes though they ask you to take it back to place of purchase if you have the receipt, but I always tell them I don't have the receipt and you can get more off them that way - I got a dodgy 750ml dare expresso once and called them and they sent me a $10 coles card to replace a $3.50 drink.

Leanne, can you get a snooze in at all today? I was up at 4.30 with Alister and his trumpet bum giving him pains in the belly.

Jordy, that is hilarious. I would have died of embarassment if that were me LOL.