how to help support a friend through loss

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i hope it's ok to post here: we need some advice: a friend who's 20 weeks pg with twins recently recieved the diagnosis that her babies have a fatal condition and will not survive to term/must be terminated - we all cried when we heard and tried to think what we could do to help support her, other than send flowers. she wanted us to know before we see her again, so she doesn't have to tell us herself and so we don't ask about the pregnancy in ignorance. she also asked that we not be awkward around her. I'm impressed that she took this approach, as we can get our own tears out of the way and get prepared by knowing a bit about the condition and about how to support someone through loss. That said, i haven't been able to find anything on thanoplastic dysphasia by googling it, but there's a lot of good personal advice about supporting someone through loss. but if anyone has any specific suggestions on what gestures of support they appreciated (or not) please let us know. thanks