How long should a bank dispute take?

[Cupcake]

I remember someone posting about lodging a dispute after an ATM withdrew money, but didn't actually pay it out & I think they said it took around 3 weeks? That was for the money to go back in their account I think.

Twas meeee, mine took around 3-4 weeks for some silly reason, but that wasnt someone putting money into my account? Weird!

[nic]

Yeah Sarah, that's what happened with us. We just had to wait till this person worked out where the money wasn't going.
erta: Could you call and ask to speak to someone in accounts or the manager, and explain that their money is going into your account? They don't need to know any of your details, just give them the start date if you have it.

[{sarah}]

It was only a once off Nic, my guess is that it was a deposit of some description being refunded seeing as it's a holiday place. That is, if my info is right... The ABN they supplied me with (got a letter from the bank tonight) doesn't exist in the govt database so I have no idea if I'm barking up the wrong tree with this company.

Doudou, it's just over $100, so not heaps but I just fel really uncomfortable having someoone else's money sitting in my account.

[{sarah}]

Gah, it's happened again, same people only it's just under double the amount it was last time..... ANNOYING!

[Cupcake]

Geez, they really want to give you that money!!

[{sarah}]

When I worked it out it was just under triple the money LOL, didn't calculate it properly this morning! So now they have transferred close on $500 to me for no reason.

DH called the bank this morning & got no further than I did. He did manage to track down the ABN which I couldn't & has spoken with the Financial Controller of the company, they are trying to work it all out now. What a pain.

[The[cookie]Doctor]

Far out. That sucks - especially if you weren't in a great financial position it would be hard to have that money just sitting there. I hope you can figure it out soon!