In the last 8 months that i've been living at my current address, i've never received an electricity bill. I dont have any gas, everything is electric. People kept telling me to just leave it and not worry about it (ie. be grateful for free electricity!) but i just couldn't do it. If im not paying for it, then someone else is, KWIM? I've heard stories about account numbers being mixed up and people paying twice the amount they normally would etc etc.
So i just called the company now and asked why in the last 8 months i've never received an electricity bill from them. He put me on hold to check my account and said "Unfortunately there were some issues with meter but it's fine now. We'll generate the bill and when you receive it, call us and we'll organise a payment plan."
So i said "And i'll receive a bill for the past 8 months?" and he said yes, but we'll put a payment plan in place. So i said, "What was the problem with the meter?" And he said "The readings weren't coming across but they are now, so it's all fine".
So what, if i had never called, the readings still wouldn't be coming across? And how am i going to know if the readings are accurate if there was a problem with the meter and the readings never came through? If they never came through, where are they going to get them from?
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