Good old Hastings hasnt changed then has it

Sorry to bust the bubble of some of you guys but admin and office are the first impression of ANY business and they reflect on the whole business not just their positions.

If I was treated this way there would be no way I would send my kids there...I would be thinking the same...if you cant get your butt's into gear about getting a simple information pack to me after rings TWICE then what kind of parent-career relationship is there going to be in the future?