Ahh mkay, I'm with you now! How odd, maybe just try it and see why online services does? I assume it'll record it like all online services, and at the end there may be a page with a receipt number or something? I'd call them up, ask them, ask for a receipt number for that call and then do it online...that way, if there's an issue, you have proof that you called and enquirer about it, and that you were given that info. Let us know how you go...argh it's making my brain melt just thinking about it!