Anyway, not sure what the problem everyone is having - I claimed the PPL, same form, filled the part in online, took about 15 mins, and filled in the paper form from the hospital (this has the proof of birth on the back of it, hence why you don't need the birth cert. when you lodge) and took it in on Wednesday. I know they are processing it because someone rang me this morning to confirm some things...
I know that ours got processed over two weeks ago - they told us when we rang up but they won't fainalise it anymore until it has been a minimum of three weeks since the form was lodged. It used to be a maximum of three weeks but it has changed to happen in no less than 3 weeks - that's what Centrelink told DH two days ago when he rang anyway.