I'm with 3 and they are okay. Customer service is a bit annoying (offshore) but they do always help me out when I need it. My DH always complains about the coverage but I dont have too many drop outs (though he is on the phone a lot more than me!). I have heard a lot of bad things about optus and everyone I know who is with them complains a lot. I dont think any of the telco's are great here so its a matter of choosing one that has the best phone/plan for you.
I had issues with one of my phones sent it for repair under warranty so ok, couple weeks after getting back same problem by then out of warranty but they were good and had the date of the prob originally so I was still covered then they couldn't properly fix issue so replaced phone with brand new one. Can't complain there. Got replacement phone to use while all this was happening
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