damn, you lucky things that get offered a loan pram. Best I can get from Britax atm is "a new wheel". Would make sense to send me two new one's me thinks.
I was at a store yesterday looking at the strider dlx and a customer came in complaining about the front wheel on a strider pram and the Britax rep just happened to be there...he took the front wheels off the pram in the shop and fitted them for the customer on the spot. The customer was really happy. If you have to drive so far to take it back maybe see if you can be there when the rep is visiting? Good luck.
good thinking Ellie. Britax have a new wheel in the post for me, if I get no joy out of this I will do just that.
Now I gawk at every strider I see checking for wobbly wheels and I'd say most of them are wobbly. Would feel like a bit of an idiot asking if they are happy with it or not
Hey Nic have you thought of putting in a complaint and just getting a refund to buy a different pram, tell them you are not happy with the pram and the service they are offering you! I would be so annoyed!
Danielle - I am turing into a bit of a pram addict now. Someone I know has 4 different prams and I though she was a lunatic, but I am turning into that same lunatic. I have asked DF if I could get another pram to keep in the car as I use the strider for walking ( so it disguises the wobbly wheel ). I need a shopping pram
DANNII - If the new wheel doesn't cut it, I will definately be asking for a refund and put it towards another I have my eye on. A salesperson at a different baby store told me on the qt the other day that if I make enough noise I will get a refund because there are many more people pi$$ed with the pram.
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