Hi kell, I'm really not sure what the method was, it was so many years ago and I can hardly remember what I had for breakfast lol. I would have happily paid twice as much if it actually worked (whatever method it was). I just looked up their website and they don't even offer hair removal on there (or advertising it anyway) so maybe they got the negative feedback from other clients, I hope so because I've felt ripped of for years. If anyone out there knows of a great place on the sunshine coast that actually works please let me know